Who we are
Our website address is https://steamboatortho.com.
What personal data we collect and why we collect it.
Privacy Policy
The Steamboat Orthopaedic & Spine Institute understands, acknowledges and respects all individuals’ right to privacy and the concerns one may have in regard to privacy and security. We recognize the importance of protecting the privacy of information provided by our patients, as well as, general users of our website.
IMPORTANT NOTE! The Steamboat Orthopaedic & Spine Institute Notice of Privacy Practices is a separate document that governs how medical information about you may be used and disclosed by Steamboat Orthopaedic & Spine Institute.
MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS E-MAIL IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS E-MAIL IN THE EVENT OF A MEDICAL EMERGENCY.
PERSONAL INFORMATION.
A visitor can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.
In addition, Steamboat Orthopaedic & Spine Institute does not share any personally identifiable information of any individual with any third party unrelated to Steamboat Orthopaedic & Spine Institute, except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.
“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from Steamboat Orthopaedic & Spine Institute asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.
User Name and Password
In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.
NON-PERSONAL INFORMATION
Steamboat Orthopaedic & Spine Institute collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.
IP Addresses
The Web server automatically collects the IP (which stands for Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.
Please note that although such information is not personally identifiable, we can determine from an IP address a visitor’s Internet Service Provider and the geographic location of his or her point of connectivity.
First Party Cookies
We collect information about visitors to our site using “first party cookies”, which are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser. Cookies are never associated with specific personal identities. First party cookies are distinct from third party cookies that they are created and directly served by the company hosting the website.
We use two types of “cookies” on this site:
We use persistent cookies to recognize a repeat visitor, enabling us the opportunity to offer the visitor a set of services or information requested in a previous visit.
We use session cookies to track a visitor’s path through our site during a visit, to help us understand how people use our site.
You can delete our cookies at any time. The “help” section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website’s best features, we recommend that you leave them turned on.
SECURITY OF YOUR INFORMATION
Please note that our forms are encrypted to protect your privacy. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. While we sometimes ask for credit card numbers or certain service transactions, and either pass them on to a credit card processing service or process them manually, we do not store credit card numbers online.
Steamboat Orthopaedic & Spine Institute periodically reviews and modifies, where appropriate, its security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. Steamboat Orthopaedic & Spine Institute has in place a security program that seeks to mitigate this risk substantially.
DISCLAIMER OF WARRANTY
MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED “AS IS” BY STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE FOR EDUCATIONAL PURPOSES ONLY. STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT.
PLEASE NOTE THAT, BY ITS VERY NATURE, A WEBSITE CANNOT BE ABSOLUTELY PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE DOES NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND CONFIDENTIAL PERSONAL INFORMATION AND CANNOT, THEREFORE, PREVENT SUCH INTERCEPTIONS OF COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO Steamboat Orthopaedic & Spine Institute.
THEREFORE, STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE HEREBY MAKES NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.
BEYOND OUR REASONABLE CARE TO SAFEGUARD YOUR INFORMATION WHILE IN TRANSIT, STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE CANNOT AND DOES NOT GUARANTEE THE ABSOLUTE SECURITY OF ELECTRONIC COMMUNICATIONS OR TRANSMISSIONS SINCE ANY TRANSMISSION MADE OVER THE INTERNET BY ANY ORGANIZATION OR ANY INDIVIDUAL RUNS THE RISK OF INTERCEPTION.
IN ADDITION, WE HEREBY MAKE NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE.
LIMITATION OF LIABILITY
YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTING THE USE THIS WEBSITE.
IN NO EVENT SHALL STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.
STEAMBOAT ORTHOPAEDIC & SPINE INSTITUTE MAY CHANGE THIS PRIVACY POLICY WITHOUT NOTICE TO YOU.
Patients Rights
At Steamboat Orthopaedic & Spine Institute (SOSI), we are committed to providing high-quality, compassionate care while respecting the rights and dignity of every patient. These rights are consistent with applicable federal laws and the laws of the State of Colorado.
As a patient, you have the right to:
Respect and Dignity
Receive considerate, respectful care in a safe environment, free from discrimination or harassment. This includes protections under Colorado and federal law regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, or source of payment.
Information and Communication
Receive clear, timely, and understandable information about your diagnosis, treatment options, risks, and expected outcomes. You have the right to effective communication, including interpreter services when necessary.
Participation in Your Care
Be involved in decisions about your care, including the right to accept or refuse treatment to the extent permitted by law, and to discuss alternatives with your provider.
Informed Consent
Receive the information necessary to make informed decisions about procedures, treatments, and care plans before they are provided, except in emergency situations as defined by law.
Privacy and Confidentiality
Have your personal health information protected in accordance with state and federal law, including Health Insurance Portability and Accountability Act (HIPAA) and applicable Colorado privacy requirements. You have the right to access, review, and request copies of your medical records.
Access to Care and Emergency Services
Receive appropriate and timely care. In emergency situations, you have the right to receive stabilizing treatment consistent with federal and state regulations.
Continuity and Coordination of Care
Receive coordinated care, appropriate referrals, and information about follow-up care and ongoing treatment.
Financial Transparency
Receive information about billing, insurance coverage, and your financial responsibilities. In accordance with Colorado law, you have the right to receive a good faith estimate of expected charges upon request.
Advance Directives
Formulate advance directives and have staff and practitioners comply with those directives in accordance with Colorado law.
Complaints and Grievances
Voice concerns or file a complaint without fear of retaliation. You may also contact the Colorado Department of Public Health and Environment or the Colorado Medical Board if your concerns are not resolved.
Safety
Receive care in a setting that prioritizes patient safety and quality standards.
Patient Responsibilities
To support the best possible care, we ask that patients:
- Provide accurate and complete information about your health history, medications, and symptoms
- Follow agreed-upon treatment plans and ask questions when instructions are unclear
- Treat staff, providers, and other patients with respect
- Keep scheduled appointments or provide timely notice of cancellation
- Meet financial obligations or discuss concerns with our team