Patient Rights
At Steamboat Orthopaedic & Spine Institute (SOSI), we are committed to providing high-quality, compassionate care while respecting the rights and dignity of every patient. As a patient, you have the right to:
Respect and Dignity
Receive considerate, respectful care in a safe environment, free from discrimination based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or ability to pay.
Information and Communication
Receive clear, timely, and understandable information about your diagnosis, treatment options, risks, and expected outcomes. You have the right to ask questions and receive answers in terms you can understand, including access to interpreter services if needed.
Participation in Your Care
Be actively involved in decisions about your care, including the right to accept or refuse treatment to the extent permitted by law, and to discuss alternative options with your provider.
Informed Consent
Receive sufficient information to make informed decisions regarding procedures, treatments, and care plans prior to their initiation.
Privacy and Confidentiality
Have your personal health information protected in accordance with applicable laws, including Health Insurance Portability and Accountability Act (HIPAA). You have the right to review and request copies of your medical records.
Continuity and Coordination of Care
Receive coordinated care and appropriate referrals when needed, and be informed of follow-up care and ongoing treatment recommendations.
Access to Care
Receive timely access to medical care and be informed of any delays, as well as the availability of services provided at SOSI.
Financial Transparency
Receive information about billing, insurance coverage, and financial responsibilities, including available payment options.
Complaints and Grievances
Voice concerns or file a complaint without fear of retaliation. SOSI will address concerns promptly and work toward resolution.
Safety
Receive care in a setting that prioritizes patient safety and quality standards.
Patient Responsibilities
To support the best possible care, we ask that patients:
- Provide accurate and complete information about your health history, medications, and symptoms
- Follow agreed-upon treatment plans and ask questions when instructions are unclear
- Treat staff, providers, and other patients with respect
- Keep scheduled appointments or provide timely notice of cancellation
- Meet financial obligations or discuss concerns with our team
Get Back to Feeling Your Best
State-of-the-Art Radiography and Imaging
The SOSI clinic houses two brand new GE Digital Radiography units (X-rays) and an imaging suite with a state-of-the-art MRI scanner that produces high-resolution images at faster speeds. This will shorten the amount of time a patient has to spend in the scanner while providing the highest-quality diagnostic images for their injuries.
Steamboat Orthopaedic and Spine Institute also has on-site MRI capabilities. The GE Signa Voyager is a compact, powerful MR scanner that delivers precise images of upper and lower extremities (elbow, wrist, hand, finger/thumb, knee, ankle, foot, toe). This machine is conveniently located in our orthopaedic office. Remaining current and progressive involves continuing education and constant evolution in modern orthopaedic practices. SOSI uses technologies such as three-dimensional imaging, computer-assisted templates, and intraoperative imaging and navigation to help surgeons customize operations for each patient.
What We Believe
Our mission is to provide our patients and region with exceptional service and experienced orthopaedic and spine care advanced by quality data, research, and education.
Our Vision
SOSI will be recognized regionally for driving innovation and discoveries with a focus on:
- Achieving leading clinical outcomes via expert teams
- Delivering the highest value for our services
- Providing an unparalleled patient experience
Core Values and Beliefs:
- Patients
- Education
- Practice Development
- People
- Community
- Innovation
- Outreach
The Steamboat Orthopaedic & Spine Institute comprises a dedicated, local, and highly-trained staff of ten physicians and dozens of medical care and support staff, bringing world-class medicine to northwest Colorado and the surrounding region. Alongside the team of specialists, SOSI also has a physical medicine and rehabilitation specialist and a physiatrist who specializes in the evaluation of spinal and musculoskeletal disorders, non-operative spine care, including epidural injections, and EMG and global orthopaedic assessments.
